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Archive for January, 2007

Enterprise Camp Toronto was a success.

Enterprise Camp Toronto was a great event. As always it was a great event because the community came out and made it a great event.

The Community is the Framework.

I talked about Tagging and Ontologies and how they can be used on the Enterprise. It was a good discussion and I recorded it.

Enterprise Camp Video
Download this presentation video in High Quality MP4

After the talk I found some great resources that will help continue the conversation.

On the UIE Brain Sparks blog Joshua Porter and Jared Spool have an excellent set of podcasts called Followup Discussion on Users as Information Architects: Is Tagging Right for Your Site?, Parts 1 & 2

In Part One they discuss:

  • They talk about the differences between Categories, Tags and Keywords
  • Tagging the CEO’s address – “Idiot”. Malicious Tagging and Spam.
  • The incentive is not clear for tagging on Amazon: Personal Value must come before Social Value
  • Automated Flickr clusters
  • Digg is more social then Del.icio.us because Digg is influenced greatly by popularity

Continuing in Part Two they discuss:

  • Using tags to direct people to relevant content over irrelevant content
  • Do tags get old? If you tag a product "Latest Product" or "New" what happens when newer products come out? Can tags expire?
  • Tagging and SEO: Since tags are user generated trigger words they could increase SEO
  • Using tagging as a way to increase search engine relevance by tying tags to keyword weighting
  • Using Delicious as a “Voice of Customer” research tool
  • Consolidating multiple tags which are misspelled
  • Personal Value always proceeds Social Value.

I wish I had listened to these before EnterpriseCamp as I think it would have helped me frame my presentation and the discussion better.

Hightouch has a good roundup of a bunch of related posts
Taxonomies vs folksonomies

obligatory iPhone post

Blah, Blah, Blah iPhone. (not even going to link to it, not going to give free promotion to a company that would sue me if I posted this a week ago)

Don't get me wrong. Yes it is a really cool device but I doubt it will replace my Blackberry 7290 for these reasons:

  • The battery on my blackberry lasts a week
  • I don’t need to sync it. EVER
  • I drop it all the time and I don’t worry about it

Somehow I don’t think that the iPhone will meet these standards. I have considered buying a Sony Mylo, Joanna has one, but I think that the iPhone could be a much better replacement for that.

Wi-Fi, OSX, Safari & plays videos!! Cooool! However, who knows how much this thing would be without a carrier or even if it is possible to buy one without a carrier.

I think what is more interesting about this whole kafuffle is all of the really neat posts that have happened because of the hype.

Slashdot posted a CNN article on how apple kept the project secret for TWO+ Years!! I think that is more impressive then the device :-o

Kottke.org posted some awesome photos of the cardboard prototype they made and then compared it to other devices. This is so great because it shows how fast you can create a prototype to conduct a study on a hardware device. Man making hardware would be cool, software is too insubstantial (1s & 0s), maybe I need to go back to school.

The IxDA list has blown up over this thing. One comment by Robert Barlow-Busch I found was particular insightful and yet obvious.

Lovin' a lot of things about the iPhone. But something I'm sure we'll miss is the tactile feel of buttons under our fingers. Being able to feel the buttons means we don't need to pay *quite* as much attention visually when, say, dialing a number.

I remembered that is completely true because I bought a Bluetooth Keyboard, that I saw on CSI Miami (Windows Media Link), for my Blackberry. This keyboard was a laser projected out of a little obelisk (how ACC 2001).

Picture of laser keyboard projecting on a desk

Now the problem was that even though it was hella cool you were always looking at the keys as you typed, which was even less efficient then using my Blackberry keyboard because at least I had some muscle memory of where they keys were.

I hope that apple or third party vendors come out with a decent keyboard or maybe an iPhone with out the Phone part :-)

[tags]iPhone, Apple, IxD[/tags]

Competitive Analysis in Enterprise Environments

I really love stealing good ideas Competitive Analysis. What I don’t like is how literally people take that word “competitive”.

Remember this old (Internet time) adage:

Jakob’s Law of the Internet User Experience – Users spend most of their time on other sites.

Once you convince your project stakeholders that when you are building an website or application that competitors are not always direct competitors or even in the same vertical. You can sit down and go over the applications or sites that they enjoy using. I find that this gives me really valuable information into the design patterns that my client have in mind when they are envisioning the application that they want built.

Now it is hard enough to to convince people to indulge this activity normally, but when you are building an enterprise application and you are asking people to tell you why they like the Air Canada booking system it can become downright impossible to keep them engaged.  The one exception to this is when you are designing an enterprise search and everyone just wants it to be “like Google”. (Don’t get me started on that right now :-), I will discuss that later)

When you are defining requirements for your next enterprise application bring in some of the eventual end users of the system and have them talk about the sites that they like with the project stakeholders. You’ll get some insightful information that you can use in your design, your stakeholders will hear the “voice of their customers“, and if you are lucky hopefully this will aide in the adoption of social software on the Enterprise.

This will become even more important as Web 2.0 patterns start to infiltrate the enterprise (à la Enterprise 2.0).

Dion Hinchcliffe talks elegantly about infiltration in his Enterprise 2.0: Ten Predictions for 2007.

5. Consumerization of the enterprise will continue apace and will help drive Enterprise 2.0 adoption at the grassroots level. If any of this Enterprise 2.0 trend is really starting to happen, it’s because it reflects a better way of working that users are already adopting en masse on the Web. For example, blogging reaches more people than an e-mail can, and often in unexpected, serendipitous ways. “Spaces” build out a low-barrier, cost-effective personal channel on the Internet that provides a well-defined way for a user to communicate with the rest of the world or organization. These models are becoming well-understood and effective on the Web and will drive bottom-up adoption in the enterprise, often being pushed by newer, younger workers who are comfortable and conversant with them. Also, I suspect no solution to the empty quarter will be found in 2007.

I just wanted to remind people that EnterpriseCamp Toronto is happening this weekend on January 13th.

We wanted to get the enterprise development community together in Toronto in a BarCamp style unconference.

This is going to be a different focus then regular BarCamp events. This event focuses on enterprise software infrastructure, solutions and development. Topics could include Enterprise 2.0, Business Intelligence Applications, ECM, Collaboration, Employee Self-Service, Enterprise Search, Technology Infrastructure, Workflow Automation.

Here is what people are thinking of talking about:

  • Ryan Coleman – I could put something together on Translation/Localization Workflow automation.
  • Carsten Knoch – Porting Web 2.0 to the Enterprise: stop “empowering employees”, start looking for ROI :)
  • Jevon Macdonald – Where does the software fit? 4 real enterprise 2.0 case studies
  • Peter Childs & Ian Graham – Calendaring in the Enterprise
  • Jeff Irving – I’d like to do a session on the value and practice of Domain Modeling during Requirements Analysis of Enterprise Applications.
  • Bill Dunlop – I can put together an overview of WCF.
    (NOTE: that is “Windows Communication Foundation (formerly code-named “Indigo”) is a set of .NET technologies for building and running connected systems.” for the acronym impaired… :-)
  • James Christopher – HPC applications and Visualization, how organizations use technology for competitive advantage and value creation.

Enterprise Camp (unconference edition) – January 13th, 2007
http://barcamp.org/EnterpriseCampToronto

Congrats Bubbleshare via Bubbleshare.

Well I heard from David on the TorCamp list and then Jevon, Alec, Joey, Tom and Mark all raised their glasses.

I would also like to congratulate Albert and the team at Bubbleshare. They have worked really hard and have produced a great product and in my opinion kaboose is getting a great deal.

This album is powered by BubbleShareAdd to my blog

MMM… Cake and Copyright Infringement.

[tags]bubbleshare, kaboose[/tags]

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