Monthly Archives: April 2007

Ice Cream is awesome in Cottage Country

MMM Ice Cream

Systems Thinking, Rich Mapping and Conceptual Models [Session Audio]

Matt Milan and Gene Smith introduce Rich Mapping and Soft Systems Methodology (SSM) to information architects. SSM is a holistic problem solving framework that can be used to design and model interactions between organizations, people, environments, products and services.

Download the MP3 of the presentation ( 22 megs )