Matt Milan and Gene Smith introduce Rich Mapping and Soft Systems Methodology (SSM) to information architects. SSM is a holistic problem solving framework that can be used to design and model interactions between organizations, people, environments, products and services.
Download the MP3 of the presentation ( 22 megs )
The expected outcome for session attendees will be an understanding of the key tenets of Soft Systems Methodology, how these concepts can be applied “off the shelf†to information architecture problems, and how soft systems thinking could be used to drive the development of new IA tools and practices.
Other recorded talks from the 2007 IA summit
- Backcasting: or how I learned to stop predicting and help my clients – Sam Ladner & Matthew Milan
- Enterprise IA methodologies: starting two steps earlier – James Robertson
- Project Touchstones how to bridge competing viewpoints and build vision consensus and innovation – Jess McMullin
- Using Search Analytics To Diagnose What’s Ailing Your Information Architecture – Lou Rosenfeld & Rich Wiggins
- Real information Architecture – New Mighty Deeds – Margaret Hanley, Lisa Chan, Tom Coates and Matt Biddulph
- Information Architecture and Ethical Design – Olly Wright
[tags]IASummit, IASummit2007, InformationArchitectureSummit, GeneSmith, MattMillan, SoftSystems[/tags]
