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Systems Thinking, Rich Mapping and Conceptual Models [Session Audio]

Matt Milan and Gene Smith introduce Rich Mapping and Soft Systems Methodology (SSM) to information architects. SSM is a holistic problem solving framework that can be used to design and model interactions between organizations, people, environments, products and services.

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Download the MP3 of the presentation ( 22 megs )

The expected outcome for session attendees will be an understanding of the key tenets of Soft Systems Methodology, how these concepts can be applied “off the shelf” to information architecture problems, and how soft systems thinking could be used to drive the development of new IA tools and practices.

Other recorded talks from the 2007 IA summit

[tags]IASummit, IASummit2007, InformationArchitectureSummit, GeneSmith, MattMillan, SoftSystems[/tags]

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