Matt Milan and Gene Smith introduce Rich Mapping and Soft Systems Methodology (SSM) to information architects. SSM is a holistic problem solving framework that can be used to design and model interactions between organizations, people, environments, products and services.
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Jess’s talk from this years Information Architecture Summit. LukeW took some good notes.
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This is really great. If you are looking at this before February 2006 hopefully you get to see Dave Werners Introductory video to his portfolio, it’s like a magically musical trailer. Seriously, I know that many people might find this silly but I think this kind of presentation is really compelling.
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