Microsoft was proud to host World Usability Day at our Redmond, WA, campus on November 11, 2010. This year the them was divided into the following subthemes:
PEOPLE The psychology, philosophy and sociology behind a rich and meaningful communication experience between people.
USER INTERFACE The fundamental principles, best practices, explorations and other lessons about designing the user interface to bring communication to life.
TECHNOLOGY Understanding and leveraging the software, hardware, and services that enable and enhance communication for work and play.
I have been working on a mindMap that illustrates the kinds of activities, research and technologies that me and my co-workers do in our everyday practice. While I realize that this is somewhat specific to our company and the work that we do I thought it would be interesting to get feedback on it. I hope to refine this as we develop the practice.
Someone recently posted on the IAI list that they were seeking case studies on city websites. Two years ago I finished a report of the User Research Navantis did as part of developing a community portal for the City of Hamilton, Ontario. Hamilton is almost 500,000 people so roughly the same size as Atlanta or Cleveland. The material of the project was public domain as it was a public project and two years have past so I think I can post the report.
Some of this stuff is a little awkward in hindsight but I still think there is some interesting stuff in there.
Well the video (in the post) is from the first day but I am writing this on day two. I gotta say that I come back to the IA Summit for the people and the stuff that happens between sessions more then for the sessions themselves. Read the rest of this entry »
DISCLAIMER: This is a personal blog. The opinions expressed here represent my own and not those of my employer. The information that I present will often be created by others and they would be the owners of that content, I do not presume any ownership of their content.